Understanding KPIs & Step 4
In 'Step 4: KPIs', you can select from a list of default key performance indicators (KPIs) or create custom KPIs that are important to track for your business or your client's business.
KPIs help to track both financial and non-financial performance. The KPIs selected in Step 4 will appear in your reports and analysis tools, allowing you to drill down into more detail and show patterns over time. KPIs can then be grouped in categories.
✔️A green tick indicates that a KPI is active.
There is no limit on the number of KPIs which can be created in Fathom and used in custom reports. There is a limit of 60 'active' KPIs. Only KPIs set to 'active will display in the Analysis tools and the limit is set to 60 to ensure the tools remain readable.
When selecting your KPIs, you can assign a degree of importance to each KPI. Click on the appropriate star to assign low, medium, high or critical importance. The importance level helps to organise and prioritise your active KPIs. Your selection of KPIs and their importance can be updated or changed at any time in the future.
You can also arrange and re-order the KPIs presented in your reports. Simply drag & drop KPIs or categories to re-order. This will affect the presentation order in your reports and analysis tools.
Fathom calculates 50+ standard financial KPIs by default. In addition, you can create your own custom financial and non-financial KPIs.
There are 4 different types of 'custom' KPIs in Fathom:
In addition to creating a new KPI, you can also select a KPI which you have previously created and stored in your KPI Library. To access your organisation's KPI Library select 'KPI Library' from the top menu.
❗Note: Only 'Admin' level users in Fathom will have access to the KPI Library.
You can return to this step at any time to change your selection of KPIs.
Creating a custom KPI
When you create a custom KPI, you can specify a name, description, unit of measure, aggregation type, category and target type.
Aggregation: This is the method used to aggregate monthly targets and non-financial KPI results to quarterly and annual targets.
There are three types of Aggregation possible for custom KPIs:
Decimal places: This represents the precision to which the KPI is measured (zero, one or two decimal places).
Creating a Formula KPI
For formula KPIs, you can define the calculation using the formula builder.
You can select from a range of different variables when building a Formula KPI. This includes: Accounts from your source accounting system, custom headings/groupings created in your Fathom Chart of Accounts, non-financial KPIs, summary financial items e.g. 'Gross Profit' and 'EBITDA', and default rates (specified in Step 2 of company settings).
Using Divisional Data in KPIs
If you’ve imported divisions (classes, locations, tracking categories, jobs & categories) into Fathom, then you’re able to use this divisional data in custom KPI formulas and track KPIs at the divisional level.
For more information about using divisional data in KPIs, please read our ‘Using Divisions in KPIs’ article.
Congratulations on setting up and organising your Chart of Accounts! Any decisions you made in 'Step 4 - KPIs' can be changed at any time, if needed. Continue the 'Getting Started Workflow' and finish setting up your company for analysis, reporting, and forecasting by choosing from one of the next steps below:
What you want to do:
Next step in setup process:
Happy with your chosen KPIs and ready to set targets for your company?
Good with your targets and ready to set up alerts?
Additional knowledge & common questions: