When a KPI cannot be calculated, the ‘ - ’ symbol will appear as a placeholder result.
Default KPIs
Balance Sheet ratios
If one of the variables is negative, the ratio will not yield a result.
Example: Current Ratio = Current Assets / Current Liabilities.
If 'Total Current Liabilities' is negative, the ratio will not be calculated and yield a null result.
To determine which variables are used in calculating a default KPI, visit the KPI Glossary.
Custom KPIs
Non-Financial KPIs
If a Non-Financial KPI yields a null result, non-financial data for the viewed period may not have been imported into Fathom. To update non-financial data, go to ‘Update Data’ in the company’s Settings.
📝 Note: For KPIs in consolidated groups, the Non-Financial data must be imported and up-to-date in each underlying company before updating the consolidation.
Formula KPIs
If a Formula KPI returns a null result, the account or data it references may not be up to date in Fathom.
To view a custom KPI’s formula:
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A null result will be returned if:
A Formula KPI references a non-financial KPI without data for the period.
An account referenced in a Formula KPI is not in the company’s Chart of Accounts.
This might happen if an account has been removed from the Chart of Accounts in the source accounting system. To verify that an account is included in the company’s Chart of Accounts, go to ‘Chart of Accounts’ in the company’s Settings.
Learn more