Contents:


Updating your personal profile

To update your own user details:

  1. Select the 'Person' icon in the top right corner of the 'My Companies' page

  2. Choose 'Change my details' from the dropdown menu

You can change your name displayed in Fathom, your password and avatar or profile picture. Your avatar is used when you start or respond to conversations in reports.

User+Profile+Settings

You're also able to manage your logins from your Personal Settings. You can:


Changing another user's name

If you are an Admin level user in Fathom, then you can update the name and permissions of existing users. You cannot change another user's password.

To change another user's name,

Edit+User+-+User+Management
  1. Select the 'Cog/Gear' icon in the top right corner of the 'My Companies' page

  2. Select 'User Management' from the dropdown menu

  3. Select 'Edit' for the user you wish to edit

  4. To change their name click on 'Edit Name'


Additional knowledge & common questions:

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