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Update user details

Update your name, account password, and profile picture in Fathom

Updated over a month ago

Update your personal profile

To update your own user details:

  1. Select the 'Person' icon in the top right corner of the 'My Companies' page
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  2. Choose 'Change my details' from the dropdown menu

You can change your name displayed in Fathom, your password and avatar or profile picture. Your avatar is used when you start or respond to conversations in reports.

User+Profile+Settings

You're also able to manage your logins from your Personal Settings. You can:

Change another user's name

If you are an Admin-level user in Fathom, then you can update the name and permissions of existing users. You cannot change another user's password.

To change another user's name,

  1. Select the 'Cog/Gear' icon in the top right corner of the 'My Companies' page
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  2. Select 'User Management' from the dropdown menu
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  3. Hover over the row of the user you wish to edit and select the 'Pencil' icon on the far right
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  4. To change their name, click 'Edit' next to their name
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  5. Type in the new name
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  6. Select the green 'Save' button in the upper right corner

Delete a user

If you are an Admin-level user in Fathom, then you can delete a user.

You are not able to delete the account owner, but the account owner may transfer the account ownership to someone else.

To delete a user from the Fathom account,

  1. Select the 'Cog/Gear' icon in the top right corner of the 'My Companies' page
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  2. Select 'User Management' from the dropdown menu
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  3. Hover over the row of the user you wish to edit and select the 'Pencil' icon on the far right
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  4. Scroll down to the 'Danger zone' section
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  5. Select 'Delete user'
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    📝Note: Deleting a user will not delete any company data.

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