Updating your personal profile
To update your own user details:
You can change your name displayed in Fathom, your password and avatar or profile picture. Your avatar is used when you start or respond to conversations in reports.
You're also able to manage your logins from your Personal Settings. You can:
Changing another user's name
If you are an Admin level user in Fathom, then you can update the name and permissions of existing users. You cannot change another user's password.
To change another user's name,
Additional knowledge & common questions: