Getting Started with 2FA
Two-factor authentication (2FA) provides an extra level of security for your Fathom login by requiring an authentication code as well as your email address and password.
Before you set it up for your Fathom login, make sure you know what 2FA is and how to use it.
If you've already enabled 2FA, but have a new phone or another device, move 2FA to your new authentication device.
Download and install an authenticator app
Before you can set up 2FA on your account, you’ll need to download and install an authentication app on your device. Fathom2FA can be used with most Time-Based, One-Time Password (TOTP) applications.
If you don't already have one, we recommend one of the following, which are all free to download and use:
Google Authenticator (Google Accounts Help Center) for Android devices, iPhone, iPod Touch, iPad, and BlackBerry devices
Authy (Authy website) for iPhone, iPad, Android, Mac computers and Windows computers
Microsoft Authenticator (Microsoft Store)
To set up the authenticator app:
Turn on 2FA in your account
For some users, 2FA will be mandatory, either because your account owner has enforced its use or you have access to financial data from a region or country that requires 2FA.
If it is required you may be asked to configure 2FA after logging in with your username and password, otherwise, you can configure it in your account details. In either case, the steps are the same.
You will need to set up at least one alternative method to use for account recovery. Fathom offers email or SMS. These alternative methods are only available as backups. You cannot use email or SMS to obtain your primary 2FA code.
You must use a different email than your primary email. If using Fathom for business, many people will use their personal email for this purpose.
You can use SMS as an alternative method for account recovery.
After you turn on 2FA
You're now set up to use two-factor authentication. The next time you log in to Fathom you will be asked for a 6-digit code from your authenticator app.
Additional knowledge & common questions