By default, the person who subscribes for Fathom will become the 'account owner'.

The account owner can update billing information, change plans and view usage information. There can only be one account owner per Fathom organisation. 

If required, you can transfer this ownership to another member of your organisation by following the steps below: 

  1. Login to Fathom as the existing account owner. 
  2. Go to the 'Account / Billing' tab under the admin menu
  3. Under the 'Transfer My Account' dropdown, you can select your new account owner. Note: they must first be added to Fathom as an 'admin' level user.

If you require any assistance, please contact our support team through the in-app messenger.

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