What are 'Non-Financial KPIs'?
These are KPIs which can be customised to suit any business or industry. You can define your own or select from a range of recommended non-financial KPIs.
For example, you could create KPIs to help monitor the efficiency of business operations, track customer service levels, measure staff performance, monitor the effectiveness sales & marketing activities and there are many other applications.
At present, non-financial results can be added manually or via Excel. There are no direct integrations with non-financial data sources (i.e POS, inventory management, CRM or marketing systems).
Adding non-financial results
NOTE: Before importing or adding results for non-financial KPIs, please ensure that you have selected or created the non-financial KPIs which are relevant for your business. Go to 'Setup' for a company and in 'Step 4: KPIs' click on the 'Create a KPI' button.
Unlike financial KPIs, result data for non-financial KPIs is not sourced directly from your accounting system.
After you have created your non-financial KPIs (see Step 4), there are two options for importing non-financial KPI results. You can manually enter the results into Fathom or you can import results via Excel.
Add non-financial KPI results manually
To manually key results directly into Fathom go to 'Setup' for a company, then in 'Update data' click on 'Add Results'.
Importing non-financial KPI results from Excel
You can use Excel to maintain, import and update non-financial results in fathom.
For more detail please see the following article:
Adding non-financial Targets
You are able to input target data for non-financial KPIs in 'Step 5 - Targets' of the setup process.