Subscription & Billing

All you need to know about Fathom's monthly subscriptions, managing your billing details, and more.

Daniel Walls avatar James Erving avatar Samantha McGanney avatar +1
10 articles in this collection
Written by Daniel Walls, James Erving, Samantha McGanney and 1 other

Fathom Account/Billing: Sales Tax Collection (USA)

Up to date list of states for which Fathom collects sales tax
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Written by Samantha McGanney
Updated over a week ago

Fathom Pricing Update

Learn more about the pricing structure changes implemented on 1 December 2020
James Erving avatar
Written by James Erving
Updated over a week ago

Starting a Fathom subscription

Choose a plan that's best for you. Everything you need to know to effortlessly sign up to a Fathom subscription.
James Lin avatar
Written by James Lin
Updated over a week ago

Changing your account owner

Transferring ownership of your organisation to another user
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Written by Samantha McGanney
Updated over a week ago

Accessing your invoices

Want to see your payment history within Fathom? View, download, or automatically email your invoices.
Daniel Walls avatar
Written by Daniel Walls
Updated over a week ago

Updating Payment Details

Learn how to update your debit/credit card details in Fathom to continue your subscription
James Lin avatar
Written by James Lin
Updated over a week ago

How do I change my email address in Fathom?

Need to change your email address within Fathom? Follow our step by step guide to set up the best email address in your account.
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Written by Samantha McGanney
Updated over a week ago

What is a 'company' in Fathom for billing purposes?

Explains how companies, divisions and groups are billed for in Fathom
Daniel Walls avatar
Written by Daniel Walls
Updated over a week ago

Adding an invoice note

Learn how to add an invoice note to each company file to segment clients for billing purposes.
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Written by Samantha McGanney
Updated over a week ago

Cancel my account

Need to cancel your Fathom subscription? Learn the correct way to terminate your account within Fathom.
James Lin avatar
Written by James Lin
Updated over a week ago