Subscription & Billing

All you need to know about Fathom's monthly subscriptions, managing your billing details, and more.

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10 articles in this collection
Written by Daniel Walls, James Erving, Samantha McGanney and 1 other

Fathom Account/Billing: Sales Tax Collection (USA)

Up to date list of states for which Fathom collects sales tax

Written by Samantha McGanney
Updated over a week ago

Fathom Pricing Update

Learn more about the pricing structure changes implemented on 1 December 2020

Written by James Erving
Updated over a week ago

Starting a Fathom subscription

Choose a plan that's best for you. Everything you need to know to effortlessly sign up to a Fathom subscription.

Written by James Lin
Updated over a week ago

Changing your account owner

Transferring ownership of your organisation to another user

Written by Samantha McGanney
Updated over a week ago

Accessing your invoices

Want to see your payment history within Fathom? View, download, or automatically email your invoices.

Written by Daniel Walls
Updated over a week ago

Updating Payment Details

Learn how to update your debit/credit card details in Fathom to continue your subscription

Written by James Lin
Updated over a week ago

How do I change my email address in Fathom?

Need to change your email address within Fathom? Follow our step by step guide to set up the best email address in your account.

Written by Samantha McGanney
Updated over a week ago

What is a 'company' in Fathom for billing purposes?

Explains how companies, divisions and groups are billed for in Fathom

Written by Daniel Walls
Updated over a week ago

Adding an invoice note

Learn how to add an invoice note to each company file to segment clients for billing purposes.

Written by Samantha McGanney
Updated over a week ago

Cancel my account

Need to cancel your Fathom subscription? Learn the correct way to terminate your account within Fathom.

Written by James Lin
Updated over a week ago