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Can I import from QuickBooks Desktop (in a hosted or server environment)
Can I import from QuickBooks Desktop (in a hosted or server environment)

Importing QuickBooks Desktop or QuickBooks Enterprise files from a hosting provider or server

Updated over 6 months ago

Yes! The Fathom Desktop Connector can be used in hosted or server environments. The Connector application (.exe) file and the QuickBooks file (.qbw) would just need to be stored on the same physical drive. Typically the Connector needs to be 'allowed' to run and access files in the environment. 

We recommend getting in touch with your network administrator or IT professional to see if they are able to allow the Fathom Desktop Connector to run in your environment.

If your company files are hosted on a hosting provider such as Rightworks (formerly Right Networks), Cloud9, or InsynQ, please contact your account manager or reach out to their support team to request that the Fathom app be 'allowed' in their hosted environment. 

For more information on this, please refer to this article:
Using the Fathom Desktop Connector (in a hosted or server environment).

You can also reach out to our support team at support@fathomhq.com for specific instructions on how to add the Fathom Desktop Connector in your environment.

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